Support request and online help   

Please contact your local reseller first  

As an OEM Company most of our products are made for your contractor. Please contact them or a  reseller first.

In case of an unknown reseller:

Simply mail us (if you know) device name and serial nr. or send a photo. We will forward your request to your reseller. In all other cases we will contact you directly.

Inquiries always welcome please use this mail address


Repair and return send in 

In case of return or repair we will send you an
RMA (return material authorization) number. 

Contact us for RMA:

Please write the RMA number clearly visible on the outside of your parcel and send it to the given repair center

Please use only  this address  for returns.