Support request and online help   

Please contact your local reseller first  

As an OEM Company most of our products are made for your contractor. Please contact them or a  reseller first.

In case of an unknown reseller:

Simply mail us (if you know) device name and serial nr. or send a photo. We will forward your request to your reseller. In all other cases we will contact you directly.

Inquiries always welcome please use this mail address
support@msnt.de




   

Repair and return send in 

In case of return or repair we will send you an
RMA (return material authorization) number. 


Contact us for RMA: support@msnt.de

Please write the RMA number clearly visible on the outside of your parcel and send it to the given repair center

Please use only  this address  for returns.